Terms & Conditions

1. WARRANTY INFORMATION

A 14-day exchange warranty is applied to all products sold by SCSI4ME.COM unless otherwise stated. We will either replace the defective item(s) or refund payment at our discretion. After the initial 14 days, please contact manufacturers for warranty services.

Please note, SCSI and RAID are complicated and sometimes could be frustrating. Incorrect configurations and bad compatibility are the major sources of non-working SCSI system. We guarantee our products are not defective, but that doesn't guarantee you will not have any problem in your installation and usage. If you return a "defective" product which turns out in working order, a 15% fee will be charged and the product will be sent back to you. Please refer to our "how to troubleshoot problems" in FAQ sector for basic troubleshooting tips.

2. RETURN POLICY

A 25% restocking fee will be charged on all returns. You may return any merchandise purchased on-line through scsi4me.com within 14 days of purchase, provided that the return meets the guidelines described below. After 14-days, all sales are final.

Before returning anything to us, you first must obtain a Return Merchandise Authorization (RMA) by filing a RMA request. A RMA is valid for 14 days.

Any returns mailed to us without a pre-approved RMA number may be refused without notice, automatically returned, and a handling fee assessed.

The serial number of the returned merchandise must match our record in order to qualify for any refund. Otherwise, the merchandise will be sent back to you at your own cost.

You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, you will be responsible for any loss or damage. Upon our acceptance of the merchandise in it original condition in conformity with this policy, we will issue the refund to your PayPal account or credit card if you used them for payment, or otherwise we will send you a company check. Allow 14 days (not including delivery time for mail refunds) from when we accept your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing items such as manuals and/or accessories. Also note that shipping/handling fee is not refundable.

3. SHIPPING CHARGE

Unless otherwise specified, we charge a flat shipping and handling fee of $5.95 for each domestic order. USPS and UPS are the major carriers we use. However, we reserve the rights to use any other carriers or shipping methods. Second day and overnight delivery is also available at extra expense. If your order is placed before 2pm (EST), it usually will be shipped the same business day. Otherwise, it will be shipped the next business day. International buyers please contact us about the estimated shipping cost before you place an order.

4. LEGAL NOTICES

    Information and Pricing Disclaimer
    SCSI4ME strives to give you an easy-to-use site that provides accurate content, including product information, policies, pricing, and visual displays. Policies, pricing, and item availability are subject to change without notice and we reserve the right to limit quantities. Prices displayed on our site are subject to final approval at the time of order fulfillment. Images are shown for representational purposes only. In the event we are unable to provide an actual image of a product, SCSI4ME reserves the right to substitute a similar image for the one described in the product information. While SCSI4ME tries in good faith to make sure the information in our "store" and information published at other sites on the internet is accurate, we are not responsible for typographical errors or technical inaccuracies. This disclaimer in no way affects the term of any manufacturer's warranty. SCSI4ME HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER BY SCSI4ME IN NO WAY AFFECTS THE TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.

    Limitation Of Liability
    SCSI4ME WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. SCSI4ME WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, SCSI4ME IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.

    Trademarks
    All product names and company logos mentioned herein remain the trademarks of their respective owners. Copyright 2023 SCSI4ME. All rights reserved. Published by SCSI4ME. All product names throughout this site are trademarks or registered trademarks of their respective holders.